Shipping & Delivery

Once an order is placed, please allow up to 72 hours for our team to pick and pack your order.
 
We ship Monday through Friday, excluding weekends and holidays. You will receive a confirmation e-mail with the tracking link once your order ships. We cannot be held accountable for any delays caused by the carrier.

Kindly note that if inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing. We encourage all customers to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided.
 
On average, delivery takes 5-12 business days in the US and 10-15 business days for international shipping. We work with reliable shipping partners, provide tracking numbers, and aim to ensure a smooth delivery experience.
 
You will receive a confirmation e-mail once your order has been processed and shipped to the e-mail address provided at the time of checkout. Which will include your tracking number and a link to follow the journey of your package. Please allow 1 - 4 days for the tracking information to show. In some rare case, the tracking information may not update but you will still receive your order. If there is a problem please contact us after the estimated delivery time at support@purrfectlymeow.com

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 1 day of placing your order at support@purrfectlymeow.com

If you have any other questions, please contact us and we will do our best to help you.